Easy reordering

An important aspect of managing an intimate condition is the ability to easily order the products you need and receive them on time. Coloplast is committed to providing you with a convenient and simple shopping experience by making it easy for you to reorder the products you use frequently, anytime, anywhere.  

Once you have made your first order with your Coloplast account, you can easily reorder products. Here's how to do it:

  1. Log in to your account to find all your previous orders.
  2. Click the button ‘Order my regular products’ to add all of them to your basket. The quantity will be the same as your last order, but you can update the basket as you please.
  3. If you would like to order products that you only order occasionally, you will find them under the section “I sometimes order” in the basket. Select the products you want to include and update your basket before proceeding to checkout.
  4. Double check your basket, to make sure you have all the products you need in the right quantities.
  5. Complete the checkout - you will get a confirmation email once payment is completed.

We distinguished between products in ‘I regularly order’ and ‘I sometimes order’ by whether they are disposable or not; if the product is for one-time use, you may want to add it to most orders, and it will be located under ‘I regularly order’. If the product is reusable, you will only need to order the product occasionally, and you can find it in the section under ‘I sometimes order’.

You can easily remove products from either section under “My Products” in your account.